Let Us Help Care
Since our founding in 2013, MyCareManager has grown to become the largest and most-trusted care management service in Southwest Florida. Our professionals are experts in the field and help elderly and dependent adults maximize their quality of life for as long as possible. We offer clients and families peace of mind with a 24-hour a day hotline where we respond to emergencies and accompany our clients to the hospital when needed. Click on the professionals below to learn more about their experience and background.
Mellanie moved from Upstate NY to Southwest Florida 19 years ago for the sunshine and to pursue her career as an Occupational Therapist working with elder care. She received her bachelor’s in psychology from St. Lawrence University and her Occupational Therapy degree from Utica College.
Mellanie’s life-long passion to provide our geriatric community with the highest quality of life was honed during her 20 years (and counting) working with clients in skilled rehab, home care, and assisted living communities as a treating therapist and Rehab Director. Transitioning to a Care Manager was the natural next step to provide individuals the ability to age in place, receive the best medical care, and have the necessary support from other community resources to maintain their maximum level of independence.
Jada grew up in Maine and moved to Naples in 2013. She received a Bachelor’s Degree in Social Work at the University of Southern Maine. She has worked 20 + years in social services and has held positions ranging from mentoring teens in foster care to providing support to adults with severe mental illness. Most of this experience has been in case management including, assessing client needs, finding community resources, and providing crisis intervention when needed.
Jada has also worked with seniors in a skilled nursing facility. In this setting, Jada assisted patients and their families with planning safe discharges and accessing healthcare resources, while supporting their need to maintain the most independence and the best quality of life. Jada has found that it is important to listen and empathize with both patients and their families to work towards solutions.
Jada is a Certified Care Manager, a member of Aging Life Care Association, and has worked at MyCareManager since 2021.
Jada spends her time enjoying the outdoors, boating, fishing, and trying out the many restaurants Naples has to offer.
Dawn was born and raised in Lino Lakes, Minnesota, a suburb of the Twin Cities.
Dawn has worked in the medical field as a Certified Medical Assistant for twenty-seven years. She has worked in many subspecialties, including depression management and most recently in urology.
Dawn is a graduate of NorthCentral University where she earned her bachelor’s in psychology studying Forensics and Family Therapy.
Dawn believes in working on the whole individual, mind, body, and life experience. Dawn believes the three entities work together making an individual who they are in the present. As a care manager she believes in a strength-based approach to care management to help clients, care givers and their families achieve a workable outcome to the most productive life.
Dawn is an outgoing individual who truly enjoys asking questions, talking with people, getting to know who they are through their life experiences. This approach to care management helps Dawn with comprehensive care management for the individual client, caregiver, and their family.
JC is a graduate of Auburn University and has lived in Southwest Florida for the past 7 years. JC comes to MyCareManager with several years in Private Security, care management and property management industries. This allows him to manage and maintain our clients’ homes and medical advocacy in a personal and professional manner.
JC has shown his skills as a care manager honing his skills caring for dementia clients and his ability to advocate in various ways, including educating the public. JC develops relationships with clients and their families to develop plans and is a strong advocate and communicator.
JC believes that maintaining his clients’ homes and overall needs at a high standard adds to their quality of life, health, and overall happiness. This allows our clients to stay in their own homes for as long as they wish. JC understands that each of our clients’ needs are unique and has the flexibility to meet these needs.
Jo is a Florida native who was born and raised in Miami. She recently graduated with her Doctorates in Nursing and is bilingual. Jo develops comprehensive care plans including social, physical, and mental health care goals to achieve their best quality of life that specialize in addressing issues related to aging, dementia care, senior living options, healthcare advocacy, and end of life.
She began her nursing career in the medical surgical and cardiology fields in Naples at both NCH campuses where she treated and cared for the geriatric population and grew a passion. Jo’s bubbly personality makes it easy to connect with clients and create lifelong bonds.
Pam is a Registered Nurse with a Bachelor of Nursing degree from Wagner College in New York. Pam has worked many areas of nursing; bug genuinely enjoys working with aging adults and their families.
Pam grew up in New York, but after getting married and having three children, both she and her husband moved to California for 23 years. She and her husband built a successful orthopedic medical practice, where Pam was the office administrator for many years.
Pam and her husband moved to SWFL in 2017 where her husband continues to practice medicine. Pam worked as a medical administrator in the care management field since her move. Pam’s experience as a RN helps her with the day-to-day duties and responsibilities with MyCareManager. Pam continues to be an asset to the Care Managers and clients.
Juanita (Nita) L. Hahn
RN, BS-HA, MPA, CCM
Nita is a Certified Case Manager working as a Care Manager for the past 10 years. Nita worked closely with seasoned Care Manager for several years before becoming certified in 2016.
Nita is a RN with years of clinical experience in a hospital setting. In this setting she had clinical, middle management and administrative experiences. Nita has experience in Private Duty Home Care as a Director of Nursing. She has held the position of Director of Clinical Services for a large home care agency that had both Private Duty and Medicare departments. Nita was responsible for the Medicare side of the business and held that position for 6 years before relocating to Florida.
Nita’s education includes LPN – Ivy Tech Technical College, ADN – Southwestern Michigan College BS-Health Arts – University of St. Francis and Master of Public Affairs – Indiana University. Nita has certification in case management (CCM) and Certificate in Legal Studies – Legal Nurse Consultant - Kaplan College Professional Studies. Licensure: Registered Nurse.
Nita held past certifications for Certified Senior Advisor, ANA Certification in Medical Surgical Nursing, ANA Certification in Administration, Picc Line Insertion, BLS Instructor and BLS Instructor Trainer.
Ximena is an Ecuadorean American who was raised in Naples, Florida. Ximena found a passion for helping others early on in her life which led her to attain her master’s degree from Florida Gulf Coast University in Social Work. All while working with adults and children that struggle with severe mental illnesses as well as gaining further experience in working with children in the foster system and clinical case management in the hospital setting. Her gained experience included assessing client needs, finding community resources, and providing crisis intervention when needed.
Ximena found her true passion of working with the geriatric community in healthcare and gained further knowledge in the hospice setting. Ximena continued her journey and became a Licensed Clinical Social Worker where she brings a compassionate approach to care management that is focused on empowerment and the unique needs of each client. She believes wholeheartedly in supporting each person to achieve their best quality of life possible. Ximena has a deep understanding in the areas of aging, trauma, dementia care, as well as grief and loss issues.
Let Us Help Care For Your Loved One
Taking care of a loved one can sometimes be challenging, and at times, overwhelming. But it doesn’t have to be this way. With the help of the professional caregivers at MyCareManager, your loved one will be treated with compassion, respect, and professionalism. Our commitment to outstanding care never wavers. As the area’s most trusted provider of professional, senior care services, you can rest assured your loved one is safe and secure. We help the elderly maximize their quality of life, ensuring they are getting the most enjoyment possible out of their day-to-day. We trust in our professionalism, expertise, experience, training, and technology to deliver the best care experiences and outcomes for our beloved clients.
What a Care Manager Can Do For You
A qualified care manager, like the ones at MyCareManager, are available to act as a liaison between families and older adults who might be facing difficult life decisions and issues. For example, differing opinions about what is best for a parent can sometimes cause conflicts among family members. We provide an objective and a highly-skilled professional who is specially-trained to help resolve these types of issues. To learn more about our process and our professionals, get in touch with us today. We would be more than happy to answer and address any questions and concerns you might have. We look forward to serving you and your family.