Let Us Help Care
Since our founding in 2013, MyCareManager, LLC has grown to become the largest and most-trusted care management service in Southwest Florida. Our professionals are experts in the field and help elderly and dependent adults maximize their quality of life for as long as possible. We offer clients and families peace of mind with a 24-hour a day hotline where we respond to emergencies and accompany our clients to the hospital when needed. Click on the professionals below to learn more about their experience and background.
Chuck left a career in banking to pursue impact investing and has made several investments in companies that have a measurable, positive impact on society and peoples’ lives. He has also helped to expand a school and therapy center for children with special needs. He is helping My Care Manager to scale up while attracting new talent and providing the highest level of customer service.
Previous Experience: Managing Director at Farlie Turner & Co.; Vice President at Brown, Gibbons & Lang; Associate at Wells Fargo Securities
Education: BA in Economics from John Carroll University; MBA from The Ohio State University
Joanne M. Leary
- Past Director of Care Management Service at MyCareManager
- Registered Occupational Therapist, Licensed in the State of Florida (OTR/L)
- Masters in Management and Health Administration (MSM)
- 2011 Recipient of Clinical Excellent Award for Innovation in a Residential Community
- Certified Dementia Practitioner
- Current Member of the Aging Life Care Association
- Current Member of the Aging LifeCare Association, Florida Chapter
- Former Southwest Florida Aging Life Care Unit Leader 2020, Former Southwest Florida Aging Life Care Secretary 2018 and 2019, SWFlorida, Aging LifeCare Association, Florida Chapter
As an Occupational Therapist, Joanne has over thirty years’ experience helping the people in her care live life to the fullest. She believes her clients thrive when their personal independence is encouraged and supported by individualized care plans; adaptive practical life skills coaching; meaningful connection with caregivers; engagement with community resources; and a proactive approach to personal safety. Her scope of specialized training includes low vision, such as macular degeneration and glaucoma; fall and slip prevention; behavioral health and wellness; substance use disorders; cognition and memory deficits; and dementia.
Joanne is a passionate advocate for those aging at home, and she understands the anxieties, challenges, disruptions and adjustments older adults and their families may experience when independence feels threaten. As an advocate for her clients, Joanne practices a proactive, whole-person approach that preserves the dignity of each client by anticipating needs and services that will support a client’s greatest possible success in achieving desired outcomes and mastery over each new stage of aging.
Born and raised in Naples, Florida, Gabrielle received her Master’s degree in Business from Pepperdine University in Malibu and Bachelor’s degree in Sociology from Rollins College in Winter Park. She joined MyCareManager in winter 2020 and is excited to work with the team, clients, and partners.
Gabrielle has 16 years of marketing experience in a number of industries including healthcare, wellness and media. She has worked for large and small companies in New York, California and Florida, and has spent time traveling around the world. Gabrielle has been very successful at developing strategic multi-channel campaigns and finding solutions to business challenges. She understands the important role of marketing in any company, and the strategy that goes into reaching and building audiences locally, nationally and worldwide.
Director of Care Management
Brooke comes to us with a passion for geriatric care management with exclusive experience in senior care in the Southwest Florida area.
She uses a strength-based client approach preserving their independence and dignity. Brooke develops comprehensive care plans including: social, physical, and mental health care goals to achieve their best quality of life. She specializes in addressing issues related to aging, dementia care, senior living options, healthcare advocacy, and end of life.
Her extroverted personality makes it easy for clients and loved ones to connect and discuss difficult life events.
Brooke is an alumni of Florida Gulf Coast University with a degree in Community Health and currently in the MSW program.
Michelle is a graduate of Florida Gulf Coast University with a Bachelor’s degree in Social Work. While in school, she realized she had a true passion for working with older adults and became focused on working in geriatrics. She is a dedicated eldercare advocate with a commitment to improving the quality of life for her clients and their families.
Michelle recognizes that all clients have their own needs and she sees her role as a facilitator. With her keen attention to detail and responsiveness, Michelle’s clients can be confident that they will have competent, ethical, compassionate care from all service providers.
Meg is a Registered Nurse with a master’s degree in Health Education. Throughout her career she realized that she has a love for working with aging adults. Originally from Long Island, New York, Meg has lived in SWFL since 2014. She enjoys the beach, boating and the abundant Florida sunshine.
Meg believes that every person needs a strong advocate to help them achieve a high quality of life through social interaction, physical fitness and mental well- being. In addition, Meg believes that safety and overall health and wellness should be the primary focus to increase quality of life while conserving independence and dignity.
Meg has a love for people and has a strong connection with her clients and their families. Similarly, she believes that having a good relationship with caregivers is extremely important. Meg believes that communication is key in having a successful outcome with long-term care management.
Kelly Ianni hails from Western New York, where she attended the University at Buffalo receiving her Bachelor's degree in Psychology.Since moving to Florida, Kelly started her career in child care and development. She then transitioned to substance abuse counseling and rehabilitation. Her passion for helping others is evident.
Since 2017, Kelly has honed her focus with the elderly population in Naples, assisting them navigate their oncology care and radiation treatment. It is through this setting she realized her passion for working with seniors. She deems it extremely rewarding to be an advocate and to improve her clients quality of life.
Care Manager Associate
Lisa comes to us with decades of experience working in accounting and customer service departments. Her easygoing personality and strong organizational skills are an asset in assisting our care managers in all areas.
Lisa also has many years of experience being the primary caretaker of her aging parents, which has given her the compassion and empathy necessary to successfully aid those needing extra assistance in living a fulfilled life.
Jada grew up in Maine and moved to Naples in 2013. She received a Bachelor’s Degree in Social Work at the University of Southern Maine. She has worked 20 years in social services and has held positions ranging from mentoring teens in foster care to providing support to adults with severe mental illness. Most of this experience has been in case management including, assessing client needs, finding community resources, and providing crisis intervention when needed.
Most recently, Jada has worked with seniors in a skilled nursing facility. In this setting, Jada assisted patients and their families with planning safe discharges and accessing healthcare resources, while supporting their need to maintain the most independence and the best quality of life. Jada has found that it is important to listen and empathize with both patients and their families to work towards solutions.
Jada spends her time enjoying the outdoors, boating, fishing, and trying out the many restaurants Naples has to offer.
Dawn was born and raised in Lino Lakes, Minnesota, a suburb of the Twin Cities.
Dawn has worked in the medical field as a Certified Medical Assistant for twenty-seven years. She has worked in many sub specialties, including depression management and most recently in urology.
Dawn is a graduate of NorthCentral University where she earned her Bachelors in psychology studying Forensics and Family Therapy.
Dawn believes in working on the whole individual, mind, body and life experience. Dawn believes the three entities work together making an individual who they are in the present. As a care manager she believes in a strength-based approach to care management to help clients, care givers and their families achieve a workable outcome to the most productive life.
Dawn is an out going individual who truly enjoys asking questions, talking with people, getting to know who they are through their life experiences. This approach to care management helps Dawn with comprehensive care management for the individual client, caregiver and their family.
Melissa Thompson has served as a care manager, counselor, and supervisor in a variety of social service programs for 20 years. She holds a master’s degree in Social Work from Colorado State University.
Melissa has developed a deep understanding of the challenges faced by her clients and their loved ones through her experiences working in health care, mental health, and long-term care settings.
Melissa brings a compassionate approach to care management that is focused on empowerment and the unique needs of each client. She believes wholeheartedly in supporting each person to achieve their best quality of life possible.
Melissa is an engaging public speaker and educator with expertise in the areas of aging, trauma, dementia care, as well as grief and loss issues.
In addition to her role as an aging life care professional, Melissa contributes to the knowledge base of the field as an adjunct faculty member at the Barry University School of Social Work and the Florida Gulf Coast University Department of Social Work.
Let Us Help Care For Your Loved One
Taking care of a loved one can sometimes be challenging, and at times, overwhelming. But it doesn’t have to be this way. With the help of the professional caregivers at MyCareManager, LLC, your loved one will be treated with compassion, respect, and professionalism. Our commitment to outstanding care never wavers. As the area’s most trusted provider of professional, senior care services, you can rest assured your loved one is safe and secure. We help the elderly maximize their quality of life, ensuring they are getting the most enjoyment possible out of their day-to-day. We trust in our professionalism, expertise, experience, training, and technology to deliver the best care experiences and outcomes for our beloved clients.
What a Care Manager Can Do For You
A qualified care manager, like the ones at MyCareManager, LLC, are available to act as a liaison between families and older adults who might be facing difficult life decisions and issues. For example, differing opinions about what is best for a parent can sometimes cause conflicts among family members. We provide an objective and a highly-skilled professional who is specially-trained to help resolve these types of issues. To learn more about our process and our professionals, get in touch with us today. We would be more than happy to answer and address any questions and concerns you might have. We look forward to serving you and your family.