About Us

Mellanie moved from Upstate NY to Southwest Florida 19 years ago for the sunshine and to pursue her career as an Occupational Therapist working with elder care. She received her bachelor’s in psychology from St. Lawrence University and her Occupational Therapy degree from Utica College.

Mellanie’s life-long passion to provide our geriatric community with the highest quality of life was honed during her 20 years (and counting) working with clients in skilled rehab, home care, and assisted living communities as a treating therapist and Rehab Director. Transitioning to a Care Manager was the natural next step to provide individuals the ability to age in place, receive the best medical care, and have the necessary support from other community resources to maintain their maximum level of independence.

Jada grew up in Maine and moved to Naples in 2013. She received a Bachelor’s Degree in Social Work at the University of Southern Maine. She has worked 20 + years in social services and has held positions ranging from mentoring teens in foster care to providing support to adults with severe mental illness. Most of this experience has been in case management including, assessing client needs, finding community resources, and providing crisis intervention when needed.

Jada has also worked with seniors in a skilled nursing facility. In this setting, Jada assisted patients and their families with planning safe discharges and accessing healthcare resources, while supporting their need to maintain the most independence and the best quality of life. Jada has found that it is important to listen and empathize with both patients and their families to work towards solutions.

Jada is a Certified Care Manager, a member of Aging Life Care Association, and has worked at MyCareManager since 2021.

Jada spends her time enjoying the outdoors, boating, fishing, and trying out the many restaurants Naples has to offer.

Dawn was born and raised in Lino Lakes, Minnesota, a suburb of the Twin Cities.

Dawn has worked in the medical field as a Certified Medical Assistant for twenty-seven years. She has worked in many subspecialties, including depression management and most recently in urology.

Dawn is a graduate of NorthCentral University where she earned her bachelor’s in psychology studying Forensics and Family Therapy.

Dawn believes in working on the whole individual, mind, body, and life experience. Dawn believes the three entities work together making an individual who they are in the present. As a care manager she believes in a strength-based approach to care management to help clients, care givers and their families achieve a workable outcome to the most productive life.

Dawn is an outgoing individual who truly enjoys asking questions, talking with people, getting to know who they are through their life experiences. This approach to care management helps Dawn with comprehensive care management for the individual client, caregiver, and their family.

Pam is a Registered Nurse with a Bachelor of Nursing degree from Wagner College in New York. Pam has worked many areas of nursing; bug genuinely enjoys working with aging adults and their families.

Pam grew up in New York, but after getting married and having three children, both she and her husband moved to California for 23 years. She and her husband built a successful orthopedic medical practice, where Pam was the office administrator for many years.

Pam and her husband moved to SWFL in 2017 where her husband continues to practice medicine. Pam worked as a medical administrator in the care management field since her move. Pam’s experience as a RN helps her with the day-to-day duties and responsibilities with MyCareManager. Pam continues to be an asset to the Care Managers and clients.

Nita is a Certified Case Manager working as a Care Manager for the past 10 years. Nita worked closely with seasoned Care Manager for several years before becoming certified in 2016.

Nita is a RN with years of clinical experience in a hospital setting. In this setting she had clinical, middle management and administrative experiences. Nita has experience in Private Duty Home Care as a Director of Nursing. She has held the position of Director of Clinical Services for a large home care agency that had both Private Duty and Medicare departments. Nita was responsible for the Medicare side of the business and held that position for 6 years before relocating to Florida.

Nita’s education includes LPN – Ivy Tech Technical College, ADN – Southwestern Michigan College BS-Health Arts – University of St. Francis and Master of Public Affairs – Indiana University. Nita has certification in case management (CCM) and Certificate in Legal Studies – Legal Nurse Consultant - Kaplan College Professional Studies. Licensure: Registered Nurse.
Nita held past certifications for Certified Senior Advisor, ANA Certification in Medical Surgical Nursing, ANA Certification in Administration, Picc Line Insertion, BLS Instructor and BLS Instructor Trainer.

Heather graduated as an LPN in 2010 and worked for NCH Physicians Group for a few years before exploring an administrative role with a private duty agency. She then completed her RN in 2015 and worked as a clinical services specialist doing utilization review.

During the pandemic, after working remotely for over 5 years, Heather re-entered the hospital system and worked for Landmark Hospital, a local LTACH as a Case Manager. She learned an extensive amount of information regarding insurance, quality care and was part of the senior leadership team. She assisted in coordinating a hospital move as well. She also worked for a rehab hospital before becoming a regional case manager.

Education was obtained at FIU, FGCU, Keiser Career College, and FSW.

Heather was born in Milwaukee, Wisconsin and moved to Florida at the age of 15. She met her husband in high school and has been married for over 18 years. She and her husband have 4 children and 3 dogs. Heather has a passion for caring for others and advocating for others who cannot do so for themselves. She enjoys getting to know people and gaining perspective through others' life experiences and stories.

Jennifer is a Certified Rehabilitation Counselor (CRC) and obtained her Master’s of Science and Health Degree from the University of North Florida. She has spent the majority of her life right here in Naples, FL. She has extensive experience assisting both adult and pediatric clients in navigating the complex healthcare environment. She has worked alongside an interdisciplinary team as a Case Manager at inpatient rehabilitation hospitals assisting patients and their families with the transition home after recovering from an illness or surgery. She has also worked as a private health advisor assisting clients with scheduling medical appointments, vetting physicians and arranging for second opinions at top medical centers of excellence.

Jennifer brings first-hand experience in caring for her parents. This experience allowed her to see the patient’s perspective and gain a better understanding of how to assist her clients. This fueled her passion to further advocate for patients and their families and maximizing a client’s independence during his or her life journey. One of her favorite parts of her job is listening to patient’s life stories. She is a believer in allowing a client to successfully age in place with dignity and grace.

In her free time, Jennifer watches her daughter play lacrosse, her son play the trumpet and baseball, going to the beautiful Naples sunsets with her husband, cooking and baking.